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Thread: Chat outage

  1. #1
    Digit Staff
    Join Date
    Nov 2013
    Location
    Dublin
    Posts
    153

    Chat outage

    Hi all,

    On January 3rd, 2018 our hosting provider killed our chat server (this happens regularly enough with virtual hosting). We have a solution in place to restore any servers that are killed automatically, however this time our chat server failed to recover.

    This was caused by a number of issues. Firstly our chat server relies on some third party software - and some of these dependencies are no longer available (basically a library we use was unable to download a library it uses, meaning our chat server could not start up). Once this was resolved there were some more configuration issues which had arisen since the last time our chat server had to be provisioned (that server had actually be running for over six months).

    Sorry about the inconvenience and time taken to restore the service.

    Cheers,

    - thebl4cknight

  2. #2
    Junior Member
    Join Date
    Jul 2015
    Posts
    22
    Yep down again

  3. #3
    Junior Member
    Join Date
    Apr 2015
    Posts
    23
    Probably should devote some more manpower to keep this sinking ship afloat

  4. #4
    Black, a big aspect of this game is socializing. These chat fails over the last week or so are killing the game. Half of the fun is talking to friends even if we are on opposite sides. Please figure out a solution for long term, as whatever you did has broken again.

  5. #5
    Junior Member
    Join Date
    Jan 2018
    Posts
    2
    Целый день целую ночь не работает чат так сегодня ещё и в игру зайти не могу ошибки пишет !!!! Разберитесь пожалуйста!!!!

  6. #6
    Junior Member
    Join Date
    Jan 2018
    Posts
    2
    (((((

  7. #7
    Junior Member
    Join Date
    Dec 2017
    Posts
    1
    I have the same problem ...no chat since yesterday!

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